Question: Dear ICPA Members, I have a question regarding the possibility of retrieving historical import data from ACE or any other system for the past 12 years. Analyzing such historical data is part of the PFAS reporting obligations, which must be completed by January 11, 2026. Does anyone have experience obtaining US import data that […]
Question: My USPPI data in ACE is not showing any Country of Ultimate Destination data for any transaction since November. Is anyone else having this issue? Answer 1: I just ran an ACE export report and country of ultimate destination is populated. I assume you converted your reports to the new AES universe last month….if […]
Question: Is there either a report (or fields I can add to maybe an ES report) in ACE that shows TSCA flag, whether it was disclaimed or not, etc? I’m not seeing one in the literature but maybe I missed something. Answer 1: YEs you need to pull in the LPCO related fields. The PGA […]
Question: I’m curious about getting a list of all of my company’s various ACE users. I asked the ACE Help Desk and they told me “the account owner can get that list” but couldn’t tell me HOW to do it, where to go, what to click, etc. Does anyone here know the exact process for […]
Question: Hi Members, When I go into the modernized ACE Portal (vs. Legacy), I see only one of our US Importer of Records account with a “Frozen” status. All other IORs show an “Active” Status. Did some research on the “Frozen” status, but still not clear on the below open questions. Curious if the members […]
Question: I must’ve missed the memo. Is it possible to run ACE reports at the top account level in the new ACE? We have multiple legal entities and have always run reports at the top account level. It doesn’t seem like this is an option any longer and now I need to select each individual […]
Question: I’ve been asked if the following pieces of data are available in ACE. I checked with the Help Desk but they just sent me the documents on how to create custom reports. When I do, I do not see the data points I’m looking to add, so I hope I’m doing something wrong. Is […]
Question: We conduct a monthly transaction audit based on random entry samples. To ensure I capture the complete set of entries for a given month, I am looking to confirm the earliest business day I should generate the Entry Summary report (ES-001 / ES-003) in ACE. Our entries are not overly complicated and we have […]
Question: Question: I would like to ask the industry how they manage gathering ITNs on Routed Transactions from their customers’ forwarders. We ship roughly 300 invoices monthly of Routed Transactions to our customers’ forwarders. Our process has been to email contacts at the forwarders and request ITNs by invoice numbers. However, we suspect that we […]
Question: Does ACE have a report that shows all historical Protests filed? I’m trying to get a list of Protests that have been filed on behalf of my company going back 5 years. Thank you in advance. Answer 1: You can add an entry summary object to the ES-002 report titled Protest Status. Answer 2: […]
Question: I am looking to connect with someone who has experience building ad hoc and customs reports in the new ACE environment. After reading the instructions and watching the videos, I find I am still unable to successfully build the reports I need. I would be very grateful to anyone who can offer technical support. […]
Question: Background: I recently joined a company with 6 businesses (all with their own IOR#s). The person handling trade compliance before me left abruptly and did not pass along any login/ account information. Questions: Is there a best practice or any recommendations on how to set up all 6 businesses under 1 ACE portal? Answer […]
