QUESTION: How does one nominate an existing account user as a proxy trade account owner ? The on-line instructions look to be from 2012 and are not working. =========== Answers: In ACE when you click on your user there is a radio button that you can click to switch them to Proxy Trade Account Owner. […]
QUESTION: Is there an ACE report that shows reconciliation due date? ******* Answers: Simply put. No. Technically? You can do it but you need to look at the entry date and add 21 months which would be the date it needs to be reconciled by. Suggest you back that up to 18 months so you […]
QUESTION: Does the ICPA Community know the difference between Auto Liquidation and No Change on the ACE Liquidation Reports? ********** Answers: Auto Liquidation is the process which is set by Customs to have its system automatically liquidate specific entries/products. This means that no “human” eyes have looked at the entry and made a determination. No […]
QUESTION: My question is in regards informal entries per 19 CFR 128.24. We have just discovered that some of our informal entries were not visible in ACE. When we asked our designated broker why, we were told that there are 2 categories of informal entries. After researching the Regs, I cannot find the definitions that […]
QUESTION: How do you “unscheduled” a report in ACE? So it’s scheduled, but you want to REMOVE the scheduling. ********* Answers: Right click on the report in the listing in “my documents”. You can then click schedule to alter the current schedule or organize and delete. ********
QUESTION: Does anyone else have issues with ACE queries taking forever to run? I’ve recently been attempting to run some in order to gauge the potential tariffs, and most of them have been perpetually stuck on this screen: Any tips and/or guidance is appreciated! ========== Answers: Typically if my reports don’t run – try […]
QUESTION: I am new the portal. Could anyone share how to use the portal to input and retrieve information (reports, determine if we are IOR’s) etc.? I would appreciate any information that you could share. ========== Answers: You need to self serve and ask specific questions after that. There is plenty of tools on the […]
QUESTION: ACE keeps EEI info for up to 90 days. Is it possible to download soft copies of the EEI from ACE for recordkeeping purposes within that time period? ACE only keeps EEI records for 90 days. If I wanted to obtain a soft, or hard, copy of the EEI after that time period how […]
QUESTION: Is there a way to add the “Entry Summary Number” to the new ACE Statement Report REV-101? ========== Answer: Yes, you can add Entry Summary Number to the REV-101 report. In the upper right corner of the REV-101 report screen click on Design. Several tabs will appear, click on the “Data Access tab.” […]
QUESTION: Which ACE report will show me disclaimed PGA – FDA Lines lines on entries? ========== Answer: Not aware ACE provides this type of report. ==========
QUESTION: Has anyone been able to run a monthly final statement for final statement date 2/22/18 ? We ran an REV-104 statement for final statement date 1/23/18, last month, successfully. Now, nothing is working. Some items on the prompt screen have even been removed. Would any member be willing to share the prompt selections that […]
QUESTION: Over the last several years our company has grown through mergers and acquisitions. With the acquisitions came additional EINs that import and export. Our TAO has repeatedly tried to add these EINs to our ACE account. However, ACE won’t allow them to be added to our top account since someone else has already claimed […]
