QUESTION: We have acquired a new entity. How do I add them to my ACE account and transfer the TAO? ========== Answers: You need to complete an ACE application with the new entity information. You can change the TAO with this as well. ========== The existing TAO for that account has to add you to […]
QUESTION: Has any once noticed that automated emails are no longer being generated by ACE when direct export filings are made? Previously we received an automate email with subject line AES Direct Filing – Shipment Ref #. Email auto generation stopped for us beginning 12/1 and ACE support responded that no changes were made […]
QUESTION: Our company does have infrequent customer-routed exports, but our forwarder submits the AES on our behalf (our customer’s forwarder is then given the ITN# for their export docs). I am not seeing these ITN#s in our ACE reports, despite having EEI Proofs of Filing from our filing forwarder. I know that in AES-202 you […]
QUESTION: Can the membership advise about obtaining a copy of the ITRAC? I understand ACE is the system of record, but are we still able to get ITRAC through this year? If so, does anyone happen to know how much longer ITRAC will be available? ****************** Answers: https://www.cbp.gov/document/forms/sample-itrac-request-template *************** Check here: https://www.cbp.gov/foia/itrac A Sample ITRAC […]
QUESTION: Can the membership help with how to modify the ACE Export report AES-203 to include the name and address of Ultimate Consignee? Is there any other report available that can give the ultimate Consignee information for routed transactions? **************** Answers: Attached is an older presentation that I saved and often refer back to when […]
QUESTION: Would anyone be willing to share their internal SOP for managing their PM statement ACH process? Our TC team will monitor via ACE, and of course we’ll be receiving the statements from our broker, however we need to develop an internal process with our finance department who will be funding the account. Specifically I’m […]
QUESTION: Has anyone involved with Import Reconciliations with US Customs been able to find their Recon master Entry # in ACE in order to cross check that the Customs Broker indeed filed and that US Customs has indeed received it. ========== Answers: Reconciliation entries show up in ACE entry detail reports as Entry Type 09…..there […]
QUESTION: I am a novice in the ACE report environment. I have access and am enjoying the journey of discovery. If anyone more seasoned with ACE has the ability to advise if ACE has the ability to include internal part #’s for items imported or exported with applicable HTS # and Schedule B #? ======================== […]
QUESTION: I created an ACE export account mainly for monitoring purposes. Our company does very little exporting and has not exported anything for the past two years. I plan to use ACE export reporting to ensure that our company id information is not improperly used. I have ran a couple of ACE export reports with […]
QUESTION: Have any membership member run into this issue with ACE? I ran an AES report YTD for auditing purposes (Note we are not a self-filer and never will be and I did use the proper file format for this in ACE). I noticed some AES filing data missing for a particular common export my […]
QUESTION: I am a Manager of Int’l Trade Compliance and am new to ACE Reports. Would the membership please suggest some reports which would help me to keep my company and brokers compliant? ******************* AM001 Entry Summary Lines by HTS# AM003 Entry Summary Lines by Filer Code AM008 Entry Summary Line Detail Report AM068 Entry […]
QUESTION: If you have a DOC license you have been decrementing and have value remaining, can you use and track the correct decrement value after switching to ACE? ========== Answers: Now you can! August 10, 2016 Decrementing Export Licenses in the Automated Commercial Environment (ACE) The Bureau of […]
