QUESTION: I regularly run the Late ISF reports out of ACE to manage any issues. My report for July was off as it’s “Transaction Date Range” only showed 5/23 through 6/10. Anybody else experience inaccurate reports for July? My broker suggested I contact Security_Filing_General@cbp.dhs.gov but I received no response. Does anyone recommend a better way […]
Does this exist? Where do I find it? ISF timely filing is a metric for our broker scorecard. ========== • LOG INTO ACE PORTAL • GO TO THE TOP RIBBON AND CLICK ON “REFERENCES” • CLICK ON “LAUNCH ISF” BUTTON • YOU WILL HAVE ACCESS TO 3 DIFFERENT REPORTS: o SUBMISSION HISTORY REPORT o IMPORTER […]
QUESTION: Our Trade Compliance group supports DCs in the US, SG, and NL. I am the only staff in the US and was wondering if I could add one of my foreign Trade Compliance employees as a user in ACE to help me audit EEI filings. Is there any rule against allowing foreign persons access […]
QUESTION: Is anyone else seeing an issue with this entry report not capturing all entries for the time period? I ran this report for the month of March 2019. The report showed 406 entries but I know that we filed around 900 entries (based on broker report). May be a user error? What am I […]
QUESTION: Can someone direct me to good instructions on how to pull the entry numbers and specific data for the entire monthly PMS out of ACE? This ACE system is not user friendly! %%%%%%%%%% ANSWERS: We just run the REV-103 report. We enter the entry summary dates and add PAID to the status field and […]
QUESTION: I recently accepted a new position in which the entire office/company operates on Mac, not PCs. I am not able to run any sort of ACE reporting using my Mac workstation. I have searched the ICPA database and did not return any results. I know ACE and ACE Help only support windows and IE, […]
QUESTION: I would like to ask the membership if anyone has had the issue of filing your EEI through you courier’s application, getting your ITN number, but the filing not showing on your ACE report? Also does anyone know how to search by ITN number in ACE? =========== Addl Answers: Another hint ,In ACE click […]
QUESTION: I would like to ask the membership if anyone has had the issue of filing your EEI through you courier’s application, getting your ITN number, but the filing not showing on your ACE report? Also does anyone know how to search by ITN number in ACE? =========== Answers: To search by ITN number you […]
QUESTION: Is there a report in the ACE portal which will provide line item PGA data elements and also status updates (e.g. review, hold, may proceed, etc…)? ========== Answers: There was a CSMS message issues about the reports CSMS# 19-000240 – Remodeled PGA Message Set Universe to be Available in ACE Reports on May 16, […]
QUESTION: I guess I should have been more specific….I am aware that AM-068 was replaced with ES-001, however this report does not show filer and if PSC was performed or not. I have also checked out several of the other reports and cannot seem to locate where you can find if a PSC has been […]
QUESTION: There used to be a report AM-068 that would show if the filer sent a PSC. I cannot seem to find the Entry Summary report that shows this now. Suggestions ? ************** Answers: AM-068 was replaced with ES-001 ******** The AM-068 report has been replaced by the ES-001 Entry Summary Header Details ************** https://www.cbp.gov/trade/automated/news/ace-reports-information-notice […]
QUESTION: Does anyone know how to pull up the historical PMS statements in ACE? My current settings default to current period and future. How do I find last month’s? Thanks! ************* You stated that your settings default to the current period and future. You need to change the entry summary start and end dates to […]
