CF28 – CF29

Questions and answers about CF28/CF29

  • Customs Broker Responsibility in Replying to CF29

    Question: We are a Customs broker.   We received a copy of a CF29 for an importer where action has been taken.  The explanation from CBP was:   “LINE 001 IS SUBJECT TO AD/CVD DUTIES UNDER COMMON ALLOY ALUMINUM SHEET FROM THE PEOPLE’S REPUBLIC OF CHINA CASE NUMBERS AD CASE A-570-073 AND CVD CASE C-570-074. ENTRY SUMMARY […]

  • CF-28 in ACE portal?

    Question: We are an Importer and received a CF-28 in the mail and we are working on it. I cannot find it anywhere in my ACE Account (portal). They used to show on first page when you would log in. I know there have been ongoing changes/updates occurring in ACE by CBP. I have searched […]

  • Documents to support

    Question: Hello members, We recently received request form CF-28 from CBP, after submitting reconciliations due to variances in freight costs. In your opinion, what documents should we submit to support our request? Is an explanatory letter enough? Thank you, Answer 1: It is hard to answer without knowing the specific request for information. It sounds, […]

  • CBP-28 COSTED BOM REQUEST

    QUESTION: Hoping the membership can help on a question regarding origin determination. Why does customs ask for a costed BOM as a factor for determining origin?  Shouldn’t origin be solely determined by the essential character and substantial transformation tests?  So, how can value actually be relevant when determining origin?  Why would customs need cost details? […]

  • CF28/29 emails from acenotifyservice@customs.treas.gov

    QUESTION: Has anyone else had issues receiving emails from acenotifyservice@customs.treas.gov ? We were notified last week of a CF 28 that was sent to us by acenotifyservice@customs.treas.gov on 7/18/22 but we never received it.  Our IT department has run email tracers on all servers including Spam or blocked emails but could not find anything from […]

  • CF 28 FOR COTPA

    QUESTION: I received a CBP form 28 asking for information on validity of our claim for COTPA preferential duty treatment. On the request,  they have asked that “all documentation must be in English”. I have 42 invoices and the COO applications that need to be translated.   Are they needed to be translated? How strict are […]

  • UPDATING HTS PER CF28 OUTCOME

    QUESTION: I just wrapped up a CF28 in which CBP challenged a widget’s classification (3ish% duty rate). Upon reviewing the widget’s specs, they came back proposing a new (better) classification (which pleasantly duty-free!). I agree with the officer that this new classification is better than the one we had before. I know this finding isn’t […]

  • ACE PORTAL E-MAILING CF28/29s

    QUESTION: If it is possible to have the ACE portal email the importer whenever a CF-28 or CF-29 has been issued, can the membership please tell me how to set up my ACE portal so I can get those automated emails notifying me of 28 and 29 activity? ************* Answers: It is not possible to […]

  • Answers to QUESTION ON CBP “OFFICIAL INVESTIGATION”

    QUESTION: I’m trying to find the line between “can file a prior disclosure” and “cannot file a PD.” So, what exactly is an “official investigation?” Does CBP have to use those exact words? Mere issuance of a 28 or 29 is NOT necessarily the beginning of an “official investigation,” right? ***************** Answers: Correct – mere issuance of […]

  • Answers to QUESTION ON ACE PORTAL E-MAILING CF28/29s

    UESTION: If it is possible to have the ACE portal email the importer whenever a CF-28 or CF-29 has been issued, can the membership please tell me how to set up my ACE portal so I can get those automated emails notifying me of 28 and 29 activity? ************* Answers: It is not possible to […]

  • NEW USE FOR A CF29

    QUESTION: I recently received a CF28 concerning a shipment from July of last year. I provided the requested information. I then asked for confirmation from the import specialist that my paperwork was received and that the matter is now closed without further action. They responded with a CF29 that said “Required documents received. No further […]

  • CBP Form 28 on child, forced or convict labor (19 USC 1307)

    QUESTION: Has anyone in the membership received a form 28 on child, forced, or convict labor? Is this a new focus area for Customs? What would you suggest as areas on which to focus and/or avoid in your response? %%%%%%%%%% ANSWERS: First, make sure you read the CF 28 carefully. Your response must include answers […]